For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality. 

Sutherland has developed a global technology infrastructure and applications to enable a competitive advantage for clients’ businesses and related IT oursourcing requirements. Sutherland’s technology and infrastructure teams have designed and built a highly scalable and flexible foundation. This allows Sutherland to provide an exceptional level of performance and seamless integration of enabling technologies independent of the client’s internal IT capabilities while capitalizing on a client’s industry knowledge.

By standardizing on proven and industry leading platforms and development standards, Sutherland offers an array of rapidly deployable back and front office IT outsourcing solutions. Sutherland also employs a skilled team of developers focused on delivering innovative software solutions to optimize many facets of a client’s operation. Sutherland delivers these effective tools at significantly lower cost and much faster than would be possible by customizing each application for specialized needs.

BPO is a widely used – if not always widely acknowledged – tool in the global marketplace to leverage core competencies and expertise wherever they are. Outsourcing IT functions, offshore outsourcing, relocating back office functions including human resources administrative tasks, finance and accounting, order and document management, transaction and payments processing allows the Fortune 500 and Fortune 1000 companies to reduce costs and increase the quality of necessary services to employees, shareholders and customers. Sutherland operates outsourcing facilities in Windsor, Ontario, Canada; Sault Ste. Marie, Ontario, Canada; Vernon, British Columbia, Canada; Monterey, Mexico; Chennai, India; Mumbai, India; Kerala, India; London, England; Pittsford, New York; Rochester, New York; Syracuse, New York; Virginia Beach, Virginia; Manila, Philippines; Clark, Philippines; Camarines Sur, Philippines; Davao, Philippines.