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Call Center
Outsourcing
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For
more than 20 years Sutherland Global Services, a
multinational IT-enabled and Business Process Outsourcing (BPO)
company, has been
providing integrated BPO solutions, Customer Lifecycle, Back-office
Lifecycle
Management, IT outsourcing services and outsourcing solutions to
Fortune 500
and Fortune 1000 companies in a wide range of industries including
retail/E-retail,
insurance, mortgage, banking and financial services, healthcare,
telecommunications, technology, travel and hospitality.
Sutherland
has developed a global technology
infrastructure and applications to enable a competitive advantage for
clients’
businesses and related IT oursourcing requirements. Sutherland’s
technology and
infrastructure teams have designed and built a highly scalable and
flexible
foundation. This allows Sutherland to provide an exceptional level of
performance and seamless integration of enabling technologies
independent of
the client’s internal IT capabilities while capitalizing on a client’s
industry
knowledge.
By
standardizing on proven and industry leading platforms
and development standards, Sutherland offers an array of rapidly
deployable back
and front office IT outsourcing solutions. Sutherland also employs a
skilled
team of developers focused on delivering innovative software solutions
to
optimize many facets of a client’s operation. Sutherland delivers these
effective
tools at significantly lower cost and much faster than would be
possible by
customizing each application for specialized needs.
BPO is a widely used – if not always widely acknowledged – tool in the global marketplace to leverage core competencies and expertise wherever they are. Outsourcing IT functions, offshore outsourcing, relocating back office functions including human resources administrative tasks, finance and accounting, order and document management, transaction and payments processing allows the Fortune 500 and Fortune 1000 companies to reduce costs and increase the quality of necessary services to employees, shareholders and customers. Sutherland operates outsourcing facilities in Windsor, Ontario, Canada; Sault Ste. Marie, Ontario, Canada; Vernon, British Columbia, Canada; Monterey, Mexico; Chennai, India; Mumbai, India; Kerala, India; London, England; Pittsford, New York; Rochester, New York; Syracuse, New York; Virginia Beach, Virginia; Manila, Philippines; Clark, Philippines; Camarines Sur, Philippines; Davao, Philippines.
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Provider of
outsourcing, bpo, business process outsourcing, offshore outsourcing,
IT outsourcing,
outsourcing it and outsourcing solutions |